Employees are demanding secure employee chatbots to improve work productivity. Companies need to know the tradeoffs Microsoft Copilot vs OpenAI ChatGPT Enterprise
I’d like to see the demographic whose voicing these frustrations. My bet is younger audiences are not fully represented in these complaints, given how intuitively they often appreciate and grasp new features. To them, AI is a new feature set incrementally added anywhere. To the older set, it’s more about distinct features and functions being purchased with an expectation of clear ROI. But copilot doesn’t work that way, and that’s the thing that needs to be communicated in detail to that audience. IMO
Mark, good point. We also seen consistently that firms simply must roll this out a program which include instructor-lead help. We've one publicly traded company roll out their program to 6,000 employees and instructor lead education has been critical to drive ROI.
I’d like to see the demographic whose voicing these frustrations. My bet is younger audiences are not fully represented in these complaints, given how intuitively they often appreciate and grasp new features. To them, AI is a new feature set incrementally added anywhere. To the older set, it’s more about distinct features and functions being purchased with an expectation of clear ROI. But copilot doesn’t work that way, and that’s the thing that needs to be communicated in detail to that audience. IMO
Mark, good point. We also seen consistently that firms simply must roll this out a program which include instructor-lead help. We've one publicly traded company roll out their program to 6,000 employees and instructor lead education has been critical to drive ROI.