What #?&!!! We Rolled Out Microsoft Copilot —And Employees Still Use ChatGPT?
Some companies drop Copilot for better-featured ChatGPT for Secure Employee Chatbots
Our mission is to be an indispensable partner for you and your company as you drive value from AI. I write today about a trend we have seen in the last 4 months.
More companies are switching to OpenAI ChatGPT Enterprise or Teams after rolling out Microsoft Copilot to employees.
We have been supporting multiple organizations with GenAI 101 training. Many companies are standardizing on one of two secure employee chatbot products: Microsoft Copilot Chat or OpenAI ChatGPT Enterprise (or Teams).
Both platforms have their strengths, but ChatGPT clearly offers more features and is the product employees are most familiar with.
To reduce “shadow IT”,the use of unapproved AI tools, organizations are standardizing on a single AI tool and implementing company-specific GenAI Employee Use Policies. However, some employees, including top performers and senior executives, continue to prefer ChatGPT, seeking the best digital intelligence and productivity tool.
As a result, several companies have rolled out Microsoft Copilot Chat, only to switch to OpenAI ChatGPT as their company standard within weeks.
While Microsoft’s Copilot offering is powered by the OpenAI GPT-5 model, its performance is slower and it lacks several key features compared to the fully featured, OpenAI ChatGPT. Both allow connection with Microsoft Sharepoint and One Drive, but Copilot is missing key features like memory and a larger context window.
For knowledge work, the productivity gap between a “good enough” AI assistant and the “best available” option can be significant, and your best employees know it.
If your company is serious about being an AI-Forward company, ensuring that your top executives and employees have their preferred AI productive tool is essential. The goal is to make AI use the cultural norm at your company, not a parlor trick.
What approach is your company taking?
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Confirmed speakers
Healthcare providers:
Dr. John Halamka, President, Mayo Clinic Platform
Santiago Romero-Brufau, Director of AI - ENT, Mayo Clinic
Dr. Thomas Kingsley, Director Epidemiology AI Lab, UCLA Health
Gaye Bok, Partner, AI and Digital Innovation Fund, Mass General Brigham
Life Sciences
Kausar Riaz Ahmed, Director, Generative AI, Pfizer (NYSE: PFE)
Vivek Mukhatyar, Generative AI Medical Engagement Lead, Pfizer (NYSE: PFE)
Sharna Sattiraju, Director AI Products, Boston Scientific (NYSE: BSX)
Neha Shah, Sr. Dir. Medical Affairs, Vertex Pharmaceuticals (NASDAQ: VRTX)
Nathan McBride, SVP IT, Xilio Therapeutics (NASDAQ: XLO)
Christopher Boone, Group VP of Life Sciences, Oracle (NYSE: ORCL)
Financial services
Brionna Jimerson, VP of AI Product Marketing, JPMorgan Chase
Heather Lavoie EVP and CIO, Horizon Blue Cross Blue Shield of New Jersey
Bill Fandrich, EVP of Technology, Blue Cross Blue Shield of Michigan
Monica Caldas, Global Chief Information Officer, Liberty Mutual
Barbara Widholm, VP of AI, State Street Bank (NYSE: STT)
Jean Olive, CIO, John Hancock, division of Manulife Financial Corp (NYSE: MFC)
Venkat Vedam, Head of GenAI, Manulife Financial Corporation (NYSE: MFC)
Vinay Gidwaney, Chief Product Officer, OneDigital
Melissa Smith, CEO, WEX (NYSE: WEX)
Karen Stroup, Chief Digital Officer, WEX (NYSE: WEX)
Harvard and MIT
Shikhar Ghosh, Professor, Harvard Business School
Ramesh Raskar, Professor and Director Media Lab, MIT
David Edelman, Professor, Harvard Business School
Jeffrey Rayport, Professor, Harvard Business School
John Werner, MIT Fellow and Founder, Imagination in Action
Investors - private equity - VC - Board of Directors
Ulrike Hoffmann-Burchardi, Chief Investment Officer Americas, UBS
Ian Roberton, Director Technology/AI, American Securities
Vikram Mahidhar, Operating Partner - AI, Apollo Global Management·
Drake Pruitt, Operating Partner, Innovation - AI, Clearhaven Partners
Gamiel Gran, Chief Commercial Officer, Mayfield Fund
Kent Lucas, Founding Partner, Non Sibi Ventures
Rudina Seseri, Managing Partner, Glasswing Ventures
Retail/E-Commerce
Parag Shah, VP Data, CarGurus (NASDAQ: CARG)
Ben Kasdon, VP Products, CarGurus (NASDAQ: CARG)
Veronika Durgin, VP Data, Saks Fifth Avenue
Manufacturers/OEM
Danielle Dean, Sr. Director of AI, SimpliSafe
Nina Lee Grooms, Board Member, Alamo Group (NYSE: ALG)
Ankit Mangal, VP Data and Software engineering, Cirku
Marco Fioravanti, VP of Product and Service, Nissan Motor Corp (NSANY)
Lori Rinderer, Sr. Planner Market Intelligence, Nissan (NSANY)
Information Services / Education / Professional Services
Dan Slagen, Chief Marketing Officer, Tomorrow.io
Jim Chilton, CTO Cengage
Ramesh Razdan, Global CIO, Bain & Company
Bethany Withers, Partner, Goodwin
Kaitlin Betancourt, Partner, Goodwin
Technology Vendors
Marty Sprinzen, CEO, Vantiq
Dr. Ryan Vega, Chief Health Officer, Vantiq
Susanne Seitinger, Director Product Marketing, Amazon (NASDAQ:AMZN)
Andy Roberts, AI Architect, Microsoft (NASDAQ:MSFT)
Ashish Bhatia, Product Manager, Amazon (NASDAQ:AMZN)
Kevin Shatzkamer, CVP, Customer Experience, Microsoft (NASDAQ: MSFT)
Pete Blackshaw, CEO, BrandRank.AI
Rizwan Mallal, COO, Quantum Gears
Vladimir Jacimovic, CEO, AlgoVerde
Anthony Hill, CEO and Founder, Adaptix Corp
Sameer Rhapsody, CISO, Rhapsody
Richard Barretto, SVP, CISO, Progress Software
Advisors / Influencers / Analysts / Legal
Randy Bean, Senior Advisor, Data & AI Leadership Exchange
Mike Grandinetti, Harvard Executive Fellow
Chris McKay, CEO, Maginative
Dr. Tamara Nall, CEO, The Leading Niche
Tom Davenport, Professor, Babson College
Sanjeev Mohan, Principal, SanjMo
Camille Little, Venture Fellow and PhD Student at Rice
"What is written without effort is in general read without pleasure" -- Samuel Johnson
Onward,
Paul
.