OpenAI is absolutely CRUSHING it!
Hypergrowth continues as OpenAI is transforming both B2C and B2B. Product releases are strong. More companies are switching from Copilot to OpenAI ChatGPT.
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I want to highlight the remarkable adoption and growth of OpenAI. This explosive expansion is impacting dozens of areas and has significant implications for your AI strategy in both B2B and B2C contexts. Here are a few key data points:
OpenAI is now at a $10 billion revenue run rate, up from $4 billion last year. Some predict revenue will reach $125 billion in four years (2029).
OpenAI is approaching one billion users.
OpenAI holds a 75% market share versus Anthropic, Google, Microsoft, and others.
Multiple companies have told GAI Insights that they are switching from Microsoft Copilot to OpenAI ChatGPT Enterprise or Teams for secure employee chatbot solutions because executives and employees prefer OpenAI’s chat features over Microsoft’s. OpenAI has also added features to search SharePoint easily and to use its Deep Research capability on internal company data.
User growth is accelerating rapidly
ChatGPT is now a top 5 website in the world, above Twitter/X and Wikipedia
Implications for executives and AI leaders
OpenAI ChatGPT is headed toward being the standard for employee desktop knowledge work. A much higher percentage of your job candidates and employees will be familiar with this tool. Be deliberate and aware of the trade-offs if you implement secure employee chatbots that are not ChatGPT
OpenAI has the momentum and capital to go after promising new areas like AI-powered search (Glean is an emerging vendor) and the white-hot code editing area. Understand vendor trade-offs when making a 3 year commitment to a vendor
ChatGPT web traffic is transforming traditional paths for company and product discovery and research. The move from Search Engines to Answer Engines (and eventually Task Engines) is being led by OpenAI. Ignore this trend at your peril.
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Onward,
Paul
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