OpenAI Offerings for Enterprises - An Overview
Companies contract directly with OpenAI for some offerings
Recently, our AI Analysts and I had a productive call with Dane Vahey, Head of Strategic Marketing, and Olivier Godement, Head of Product API at OpenAI. The call clarified OpenAI's offerings, pricing models, and differentiation for companies.
Beyond its $20/month retail offering, OpenAI has two main offerings for companies:
OpenAI releases the same version of its foundational models to both API and ChatGPT for Enterprise.
The API consists of models that allow companies to build customized, white-label AI products. The value proposition is its extreme flexibility. The API is available through both Microsoft Azure OpenAI Service and OpenAI. Pricing is based on token consumption.
ChatGPT for Enterprise is the company version of its popular, consumer ChatGPT chatbot. It features enhanced security, privacy, no usage caps, higher performance, a larger context window, dedicated instances, and other enterprise-grade features. ChatGPT for Enterprise is hosted by OpenAI, not Microsoft Azure. Like the retail version, pricing is based on per-seat pricing, not token consumption.
Companies purchase ChatGPT for Enterprise directly from OpenAI for several reasons, including the additional features and the desire to work more closely with OpenAI. Customers of ChatGPT for Enterprise are assigned an OpenAI Customer Success Manager.
For enterprise customer support, OpenAI collaborates with a various implementation partners, including PwC, Bain, BCG, and Accenture.
OpenAI does not offer an on-premise model of its product.
Our recent post, “Understanding Tacit Knowledge to Mitigate Risks in the AI Era — Executives Need to Understand Difference Between Tacit and Explicit Knowledge” generated lots of discussion and is directly related to this topic.
FYI: My upcoming travel and speaking schedule
Sep 26. Speaking at the AI & EdTech at the Intersection Showcase at Microsoft NERD Center
Sep 30-Oct 1: MIT EmTech at MIT
Oct 2: Keynote at AI Realized 2024 in San Fran. Speakers from Bank of America, AirBnB, Paramount, DoorDash, Deloitte and more. Tickets are $249 (I have 3 free tickets - for first 3 emails). Watch for AI Woodstock - San Francisco networking event
Oct 7-8: Generative AI World 2024 - Boston. This is our premier, annual event and IS ON TRACK TO SELL OUT. The Conference is at the beautiful Intercontinental Hotel in Boston on Boston Harbor and focuses on driving business value with enterprise GenAI with case studies. Audience titles; Board member, CEO, SVP Digital, Chief Innovation Office, CTO, CDO, and AI team leads. Details: 350 attendees, 60 speakers, 50 case studies, 15 AI startups, and 15 exhibitors.
Oct 29: Own Your Own Intelligence Webinar at Noon EST.
Nov 26 Half-day in-person working session at Harvard University on Own Your Own Intelligence
Jan 22: Imagination In Action Davos- Own Your Own Intelligence, Davos Switzerland
“He that would live in peace and at ease, must not speak all he knows or judge all he sees.” - Ben Franklin
Onward,
Paul